Multiple Chat Windows in Teams (Workaround)

My company recently made the full switch from Skype for Business to Microsoft Teams. For calls, it’s fine and mostly feels the same if not better since I prefer the aesthetic of Teams. The one thing that drives me insane about Teams is that I can’t have more than one chat window.

This is particularly irksome when I’m on a call where somebody’s screensharing, and I want to have a side-chat or ask/answer a question from somebody outside the call. As soon as you open another chat, the screenshare is reduced to an unusably-small size, and switching back makes the other chat go away. There’s a similar problem with managing multiple conversations or team chats at the same time.

Here’s an easy workaround: use the Teams web client. Just login at teams.microsoft.com, and you can have as many windows as you want. This works pretty well for side-chats on a conference call, for example if you want to have a parallel internal conversation while speaking to a client or customer. If you have frequent contacts, you can even create bookmarks to specific conversations.

Use bookmarks for conversations or contacts you access frequently

Featured image photo by 🇨🇭 Claudio Schwarz | @purzlbaum on Unsplash

Author: Adam Prescott

I'm enthusiastic and passionate about creating intuitive, great-looking software. I strive to find the simplest solutions to complex problems, and I embrace agile principles and test-driven development.

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