Surface RT Mutes Itself

While typing on my Surface yesterday, I noticed something unusual: the volume kept muting itself. I’d noticed this before, but I figured I just accidentally hit a button. Yesterday was different, though. The volume muted 3 times in a 15-minute span!

The first thing I did was hit the ‘net. Has anybody else experienced this? Yes, there are a lot of forum posts. People seemed to be pointing the finger at Touch Cover and suggesting that you contact Microsoft for a replacement.

I contacted Microsoft support and was told that replacing the cover was not found to fix the issue. I’m hoping it’s a software issue that can be resolved and pushed out in a hotfix, but I’m skeptical. It does seem to occur primarily when I interact with the keyboard.

It’s not a huge issue since the workaround is to simply unmute it, but it is annoying. If anybody hears about a solution, I’d love to hear!

 

Advertisements

Leave a comment

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s